
State Farm® Insurance Agent Jana Ferrante
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Darla Williams
April 15, 2025
"Everyone at the Ferranti State Farm office has been so kind and helpful. They made sure that I was able to progress through an accident in the rain. They checked on several times and offered assistance in any way they could help. I have been a loyal State Farm customer for over a decade. They have always been great!"
"Darla - I am glad to hear that Shawna took great care of you throughout your claim process! Thank you for taking the time to share your experience with us! We appreciate you and value you for supporting our local Ferrante State Farm office! "
Santiago Rodriguez Catalan
April 14, 2025
"Had a great experience working with Sarah. The whole process was really fast and clear. Would definitely recommend her as an insurance agent."
"Sanitago - thank you for taking the time to leave this five-star review around your experience today with Sarah! I am glad to hear that she was able to set up your State Farm insurance with our local Ferrante agency while making the process fast & clear! Thank you!"
William F.
March 31, 2025
"I had a great experience working with Rik B. at State Farm. I was looking to switch coverages after my existing policies had steadily increased over the past few years, and Rik made the process smooth and stress-free. His knowledge and down-to-earth approach were greatly appreciated. I needed a day or two to finalize my quotes, and Rik let me know he’d be heading out on vacation—but assured me his manager, Austin M., would be up to speed. Sure enough, when I called back, Austin followed through exactly as Rik promised and made sure everything was handled seamlessly. What really impressed me after the fact, was the State Farm technology. Within 10 minutes of putting the insurance in force with Austin, I received a stream of emails confirming everything—including coverage binders and even one that helped me set up my account for both desktop and mobile. It was fast, organized, and incredibly user-friendly. Great service and great systems—I couldn’t be more pleased!"
"William - thank you for the fantastic review around the experience you received with both Rik and Austin while shopping for insurance. I am very glad to hear that you have a great experience even though Rik was on vacation when you decided to move forward. We are blessed to have a team that works together to make the process seamless and pain-free! Thank you for choosing our Ferrante State Farm Agency as your local insurance provider!"
Allyson Ayton
March 25, 2025
"Austin is very responsive, personable and professional and his quote was hands down the best. I have already recommended him to a colleague to see if he can get a competitive quote for him also."
"Thank you for the fantastic 5 star review around your experience with Austin! I am glad to hear that he was able to provide you with a great State Farm quote and get your insurance switched over. Thank you for the referral also as these are very important to the success of our local business. We appreciate you Allyson!"
Larissa Walker
March 20, 2025
"I’m so grateful and thankful for my State Farm agent Jana Ferrante and her Staff! They provide excellent customer service and genuinely care about their clients! I had to file an auto claim and they contacted me throughout the process to make sure all is well! Jana and her Staff are not only customer service oriented but care about their customers well being! It’s hard to find good customer service now days! Thanks Jana and Team!!!"
"Larissa - thank you for taking the time to leave your feedback around your experience with Shawna! I am thankful to hear that we were able to assist your claim along the way! We greatly appreciate your business at our local Ferrante State Farm agency!"
Bastiaan Schuite
March 17, 2025
"It was great dealing with Austin and I also received good recommendations from my neighbors who happen to know Austin and the Ferrante's. I believe you earn (and keep) your clients by going the extra mile and that is what Austin did. He helped out with an (urgent) insurance over the weekend and supported with cancelling some existing policies. Overall very smooth transaction. If it ever comes to a claim, I have strong confidence that the Ferrante's office has the customers back. Thanks."
"Bastiaan - We are very thankful to have you as part of our Ferrante State Farm family! Thank you for leaving Austin a 5 Star Review!!! I am glad to hear that Austin was able to go the extra mile and assist you with the transition! Thank you again Bastiaan!"
Ronn Byrd
March 14, 2025
"Shawna has been absolutely fantastic! She really cares about taking care of you after a claim. 100% recommend her and State Farm"
"Ronn - thank you for the excellent five-star review around your experience with our local office & working with Shawna! I am so glad to hear that she has helped to make your State Farm claim experience smooth! We greatly value your feedback!"
53hawkeye1
March 12, 2025
"Rik was very attentive and understood my frustration with the automobile policy. He worked hard to get me the best deal with the coverage that I needed. As a plus he also secured a better homeowner policy and bundled both which resulted in a significant premium savings for me. He is very professional and follows up as he has stated. I am very happy with his work and have recommended him to My sister in law who is shopping for a better policy. Thank you Rik!!"
"What a fantastic five-star review around your experience with Rik!!! I am glad to hear that he was able to assist you with your auto and homeowner's insurance policy! Also, congratulations on the savings Rik was able to help you find in this process. Thank you for supporting our local, small business here in The Woodlands!"
Cortney Owens
March 11, 2025
"I have been with this agency for a while now. I was recently in an accident and Shawna is the account rep who connected with me to answer all of my questions with the claims process. After speaking with her again today, she was able to recommend more ways for me to save on my premium and has been excellent at assisting me with my current claim questions. Highly recommend her for your insurance needs. Amazing customer service!!"
"Thank you so much for taking the time Courtney to leave this review around your experience with Shawna! When it comes to the time when you have to file a claim, we know that is when you need your local agency support, so I am glad to hear that you were able to have a smooth experience during the challenging time of being involved in an accident. Thank you for the feedback as we certainly value the voice of you as the customer! Also, thank you for supporting our local, small business State Farm agency here in The Woodlands! "
MISTY HAGUE
March 11, 2025
"Austin was such a great help getting our insurance switched back over to State Farm. After being a SF customer for over 25 years, it’s nice to be back home."
"Misty - thank you for the five star review around your experience with Austin when switching to our State Farm agency! We are certainly glad to have you back with our company & thank you for choosing our local office!"
Marie Ortiz
March 8, 2025
"I had an excellent experience working with Austin for both my auto and home insurance needs. From the start, he demonstrated outstanding professionalism, knowledge, and a genuine commitment to finding the best coverage options for me. He took the time to thoroughly explain my policy choices, ensuring I understood every detail before making a decision."
"Thank you Marie for the fantastic 5-star review around your experience with Austin at our Ferrante State Farm agency!! I am glad to hear that he was able to assist with choosing the best coverage options! Thank you for supporting our local, small business when choosing an auto and home insurance provider!"
Dillon Shotwell
February 27, 2025
"Got me a great deal on car insurance! Very personable and available for contacting! Was quick and easy!!"
"Dillon - thank you for the fantastic 5star review around your experience with Austin! I am glad to hear that we were able to get your car insurance set-up at our local State Farm office! "
Sarah Lewis
February 25, 2025
"State Farm helped me with the rental and getting my car fixed."
"Thank you for the fantastic 5star review around your experience. We are glad to hear that Shawna was able to assist with your claim and help get everything set-up. Thank you for supporting our local, small business!"
Julie
February 5, 2025
"Miguel was outstanding..he goes over everything with you from A-Z….really appreciate having my insurance with State Farm !!"
"Julie - thank you for the five-star review around your experience with Miguel!!! We thank you for your business at our local Ferrante State Farm agency!!"
Brandon Bates
January 21, 2025
"Daniel and jesica were great!!! Would recommend to any one looking for insurance. They helped me save thousands. I’m very happy."
"Brandon! Thank you for the fantastic 5-star review around your experience with Daniel! I am glad to hear we were able to save you thousands by switching to State Farm! Thank you again!"
Sierra Freeze
November 27, 2024
"I highly recommend this State Farm office! The customer service I have received has been unmatched. The sales agents take the time to explain everything and answered all of my questions. It has been a great experience."
"Sierra - thank you for the fantastic 5-star review around your experience with Austin! We appreciate you supporting our local, small business!!"
Morghan Hudson
November 15, 2024
"All of the staff here are amazing. Wonderful customer service!"
"Morghan - thank you for the five-star review around your experience with Jazmin! We appreciate your business!"
Cristhian Jesús Lopez Cardenas
November 13, 2024
"Sin dudas la mejor !!, amable y atenta, muy buen servicio ☺️ estoy muy agradecido."
"Thank you for this fantastic review around your experience with Sarah! We appreciate your business!"
Senaida Ulloa
November 13, 2024
"This Statefarm family is so amazing!! I have to especially comment on Tina the Customer Service Manager she is always so quick to answer my questions and if she don't know them right away she always makes sure to get back with me once she does."
"Senaida! Thank you for being a part of our State Farm Family! I am glad to hear that Tina has been so helpful with any questions and requests you have had. We appreciate you supporting our local, small business!! Thank you!"
Cristian Salas
November 13, 2024
"As a local roofing contractor, I rely on top-notch insurance support, and the team at the State Farm - Jana Ferrante location has consistently exceeded my expectations. Jazmin, Daniel and Kim are incredibly friendly, professional, and always ready to help with any questions I have about coverage or claims. Their expertise and dedication make navigating the insurance process seamless, which is essential for me and my clients. It’s clear that they genuinely care about building strong relationships with local businesses like mine, and I’m grateful to have such a reliable team on my side. Highly recommend them to anyone looking for dependable service!"
"Christian wow! What a fantastic review around the service received from Jazmin, Daniel & Kim! We greatly appreciate you supporting our local business and dedicating the time to share your experience with our team. As a small business these reviews are our livelihood, and this means a great deal to our team! Thank you and we appreciate you!"
Brittany Franks
November 6, 2024
"Rik did an outstanding job on saving us money and making sure we have the best coverage within our budget!"
"Brittany - thank you for this fantastic five-star review around your experience with Rik!!! We greatly appreciate your business! -Jana Ferrante, Agent"
Bailee Click
November 5, 2024
"Worked with Rik and he helped me lower my car insurance by $60 and I had more coverage! He is the best!"
" Thank you for the fantastic ***** FIVE STAR REVIEW***** around your experience with Rik! We appreciate your business Bailee and we thank you for supporting our locally owned, small business! "
f r
September 27, 2024
"Excelente atención por parte de la señorita Sarah, siempre disponible, atenta y responsable. Resolviendo todas los inquietudes acerca del tema de seguros 100%recomendable."
"Francisco! Thank you for the excellent five-star review around your experience with Sarah!!! We are proud to have her on our team! Thank you for taking the time to share your experience with us!"
Natasha
September 27, 2024
"I recently had a great experience with State Farm. My agent, Sarah Villegas was incredibly helpful and efficient. Entire process was quick and stress-free. I highly recommend State Farm for their excellent customer service and reliable insurance coverage."
"Wow Natasha! We are very appreciative of you for publicly sharing your experience with us! We are thankful that Sarah was able to make the insurance purchasing process stress-free for you! Thank you!"
Irina Hernandez
September 27, 2024
"I was so impressed with Sarah's efficient and friendly service. She made the entire insurance process a breeze. From getting me quotes to answering all my questions, she was always quick to respond and helpful. I highly recommend her to anyone looking for a reliable and knowledgeable insurance agent. Thank you Sarah!!!😊"
"Irina - thank you for this fantastic five star review around your experience with Sarah! We are blessed to have her on our team and are thankful she was able to provide you with an easy insurance experience!!"